Insolvency Covid-19 Report

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The UK economy is heading towards its sharpest recession on record due to the impact of COVID-19 with an estimated 14% shrink in the economy this year*.

In this quarterly report we look at the key industry trends within the insolvency industry alongside understanding some of the impact that COVID-19 has had so far.

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*BBC https://www.bbc.com/news/business-52566030

Further reading

In Conversation with Customer Contact Week discussing financial health and financial education

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Sigma Connected and TDX Group form strategic partnership to support ethical debt collections

Debt management specialist TDX Group, an Equifax company, has partnered with business outsourcing provider Sigma Connected, drawing on their respective debt insights and collection expertise for an all-in-one recovery solution package for clients.

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The Evolution of Debt Collection: Embracing Digital Solutions

In the last 3 years we have seen a 33% increase in online payments. When compared to 2021 we have observed a 200% increase in web portal usage and in the last 12 months engagement through web chat has increased by 50%.

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