Head of Financial Difficulties
Richard joined TDX Group in 2015 and currently heads up the Financial Difficulties function where he drives innovation, product development and new practices to help deliver better, fairer outcomes for creditors and consumers.
Prior to joining TDX Group, Richard worked at StepChange Debt Charity as Head of Business Development and Relationship Management and previous to that was Head of Creditor Relations at Consumer Credit Counselling Services UK. His career history also spans senior credit roles with Payplan, Capital One and Virgin Mobile Australia.
Richard has operated across both large organisations with global reach, as well as smaller start up businesses. He has a unique background in the debt industry having a depth of knowledge in debt management, money advice, insolvency, debt purchase, collections and recoveries.