Debt Collection

Transform your portfolio into commercially relevant segments

Features and benefits

  • Increase collections through advanced segmentation
  • Generate savings with accurate placement of debt
  • Reduce the risk of complaints through appropriate activity

Facts and figures

  • SegDEBT generated £2mn per annum real savings for a UK retail bank by reducing mis-trace rate

Leverage TDX expertise and data to test, learn and perfect your strategy

Features and benefits

3D insight - cross industry, cross agency, cross segment.

  • Bespoke segmentation and strategy development
  • Drive performance with industry-leading modelling, scoring and liquidation management
  • More informed decision-making based on a broad dataset
  • Rapid testing cycle to perfect strategy and reduce debt levels upstream

Facts and figures

  • 50+ bespoke test segments under active management at any one time
  • Performance outcome data from 200+ debt portfolios
  • Access to 20 risk analysts
  • Access 600 years of debt collection experience

Optimise your allocations

Features and benefits

  • Increase collections by ensuring the right agency is working the right debt
  • Enable champion challenger strategies to drive performance
  • React quickly to results and fine-tune allocations to your chosen panel

Facts and figures

  • By optimising allocation using OptiDEBT, a major energy retailer's liquidation increased by 35% in the first 12 months

Apply TDX expertise and data to the management of your agencies

Features and benefits

Performance, compliance and commercial management

  • Increase cash collected through continual performance and commercial analysis
  • Combined scale enables appropriate agency focus 
  • Focus on business critical decisions by removing the leg-work of managing multiple agency relationships whilst remaining in full control of performance
  • Look after your customers with stringent and best practice management
  • Established relationships with regulatory bodies to protect customer interests

Facts and figures

  • Actively managing 50+ debt collection agencies across 20+ creditor portfolios
  • Shortlisted for 2011 Credit Today consumer credit team of the year

Right debt, right agency, right price

Features and benefits

End to end debt placement and management with a full partnership engagement model to get the best from your portfolio.

  • Increase your collections with advanced segmentation and unique insight
  • Manage your costs with easy integration
  • Mitigate risk with full control
  • Enjoy a return of over 20% performance uplift

Facts and figures

UK's largest debt placement and management platform.

  • ISO 27001 certified for debt placement and management
  • 19 million placements
  • £10.6 billion of debt placed
  • Plugged into 14 data providers
  • Access to 50+ expert debt collection agencies
  • 60,000 new placements per week
  • 25,000 queries resolved per month
  • 550,000 transactions per month
  • 25 clients in the UK and Europe use TDX debt collection Platform, Tools and Services

The UKs largest debt placement and management platform

Features and benefits

Know where you are with fixed operational costs and fully hosted platform. 

  • Fast to implement and easy to integrate
  • Rapidly deploy diverse placement strategies
  • Access to 50+ debt collection agencies through a single secure and automated interface
  • Easily interchange and optimise agency allocations
  • Fair and effective handling of customer queries to reduce complaints
  • Keep track of activity on customer accounts from your desktop
  • Dynamic management reporting gives you greater performance visibility

Facts and figures

  • Daily file transfers
  • Fully integrated with SAP, Siebel, Tallyman, Debt Manager, Vision Plus and many other host platforms
  • 10+ external data sources for cleansing and enrichment
  • Deploy up to 50 individual strategies
  • Add and deploy a new strategy within two weeks
  • Add a new agency in one week
  • Capture activity level agency data
  • Weekly reconciliation of 100% of accounts
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